Beyond Dashboards: Shifting RevOps From Defense to Offense
Ju-kay Kwek Oct 2
Table of Contents
Can Your Team Catch Costly Data Issues Before They Hit the Dashboard?
Dashboards are the workhorse of every RevOps team. They tell you how campaigns are pacing, what CPMs look like, and whether revenue is trending in the right direction. But here’s the catch: dashboards only tell you what already happened.
In a world where revenue can disappear overnight – and where new opportunities can vanish just as quickly – that’s not good enough.
The problem with backward-looking visibility
Consider three common scenarios:
- The eCPM in a specific region suddenly drops 20 percent overnight, masked by stable global averages.
- A PMP deal tied to a particular DSP underdelivers for three days straight because of a schema error, but the aggregate deal dashboard looks fine.
- Preferred deals are priced at $6 CPM, quietly suppressing demand from buyers willing to pay $20 – a hidden opportunity that stays buried unless you know where to look.
In each case, the impact on revenue is material. Sometimes it means avoiding losses. Other times, it means surfacing incremental dollars that would have otherwise been left on the table. But in all cases, dashboards only pick it up after the fact – and by then, finance is already asking the tough questions, or sales has missed the window to upsell.
From defense to offense
RevOps leaders know this problem all too well. Managing direct, programmatic, and premium formats across multiple platforms is complex enough. Add in siloed systems, dozens of dashboards, and billions of rows of data, and it becomes impossible to manually track every variable. The data exists, but the signals are buried.
When those signals are uncovered, it changes the game. It is not just about defending against losses – it is about going on the offensive. Spotting a suppressed format or a misaligned deal is one thing. Identifying where buyers are willing to pay more, and giving sales a way to act on it, is how RevOps becomes the hero inside the org.
What real-time visibility looks like
The shift is not about abandoning dashboards. It is about recognizing their limits. Dashboards are summary tools. They are great for reporting what happened, but not for spotting what is happening.
Real-time visibility means surfacing anomalies and opportunities when they matter:
- A region-specific CPM dip triggered by one misconfigured deal
- A suppressed ad format that needs immediate remediation
- A hidden price mismatch that, once uncovered, allows sales to unlock higher CPMs and incremental revenue
Imagine knowing about these issues within hours, not weeks. That is the difference between protecting what you have and driving new revenue growth.
Why this matters now
Budgets are tight. Teams are lean. And publishers are under constant pressure to do more with less. In this environment, RevOps cannot just be about defense. The teams that succeed are the ones who pair revenue protection with incremental wins – who catch anomalies fast, but also spot hidden opportunities and turn them into new revenue.
That is why forward-looking RevOps leaders are asking a different question: not “how do I build more dashboards,” but “how do I make sure I see the right signals fast enough to act?”
Because in today’s market, dashboards are not enough. Real-time visibility into both revenue at risk and incremental revenue opportunities is what separates teams that scramble to explain surprises from those that deliver growth – and become heroes in their organizations.
Join the discussion
At Beeler Basecamp, I’ll be co-hosting a conversation with The Weather Company about this very challenge. We will share concrete examples of where revenue was protected and incremental opportunities uncovered by moving beyond dashboards, and we will hear from peers on how they are addressing the same blind spots. If this is a challenge – and a hidden opportunity – in your org, I look forward to comparing notes.
If you need help unifying your first or second-party data, we can help. Contact us to learn how.
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Beyond Dashboards: Shifting RevOps From Defense to Offense
Can Your Team Catch Costly Data Issues Before They Hit the Dashboard? Dashboards are the workhorse of every RevOps team. They tell you how campaigns…
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